Refunds & Returns

At Mad Hatter, we want you to love your purchase. If for any reason you’re not completely satisfied, we offer a 30-day return policy for unused and undamaged items. To initiate a return, simply contact our customer service team at support@madhatter.site, and we’ll guide you through the process. Once your return is received, we'll process a full refund to your original payment method. Please ensure the item is in its original condition and packaging to be eligible for a return. We want to make sure you're happy with your purchase, and our return process is quick and hassle-free.